Privacy Policy for Red and Golds

Last updated: 12 Oct, 2024

At Red and Golds, accessible from www.redandgolds.com, we prioritize your privacy. This Privacy Policy document explains how we collect, use, and protect your information when you use our website and mobile application.

1. Information We Collect
We collect several types of information to enhance your experience, such as:
- Personal Identification Information: Name, email address, phone number, and shipping address.
- Payment Information: Credit/debit card details and payment gateway details (handled securely by third-party processors).
- Order History: Items purchased and delivery details.
- Browsing Information: Cookies, IP address, and browsing behavior on our website and app.
  
2. How We Use Your Information
We use the information we collect in the following ways:
- To process your orders and ensure delivery of your purchased sarees.
- To communicate with you regarding your order status, promotional offers, and support.
- To personalize and improve your shopping experience on our platform.
- To prevent fraud and ensure the security of our services.
- For analytics to understand customer preferences and trends.

3. Sharing Your Information
We respect your privacy and do not sell, trade, or otherwise transfer your personal data to outside parties, except:
- Third-Party Service Providers: For payment processing, order fulfillment, and delivery.
- Legal Requirements: When required by law to disclose information for legal proceedings or to prevent fraud.

4. Data Security
We implement industry-standard security measures to safeguard your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies
We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand your preferences based on previous or current website activity. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Opt-out of receiving marketing communications.

7. Third-Party Links
Our website and app may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external sites.

8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any material changes by posting the new Privacy Policy on this page with the updated date.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: answerzafar@gmail.com
- Phone: +916393465811